Almost all of us are likely to tell the story of customer service, which includes rudeness, anger, shouting, arrogance, and lack of care. The problem is that not a customer who is rough or angry, customer service.
Our grandparents walked to the yard in the yard, our parents talk about the day when the client was always right. Our generation tells the cashier's texts and ignores the customers.
Even worse, if you have a complaint. You're trying to find someone who is interested in a shop or company, almost too many people. I'm even willing to bet that some of us are likely to walk 3 miles in the snow, barefoot than to fight a company on a question.
From the supermarkets to online stores, customer satisfaction is quickly becoming a thing of the past. You see that as money leaves your hand, so happiness in shopping is a cause for concern.
We need to ask the obvious things and ask them to get training at all. Will not we train our staff? We just do not care about it because we are so big that two or more losses no longer matter? Why do companies leave employees' responses?
In recent years, lack of customer service has become almost entertaining. We laugh at our shocking experiences and it seems that there is always someone else who has beaten yours. Is it time for consumers to retaliate?
Do you have a crab with a company on your bill, service, prices or anything else? Time to talk and talk. First, start the manager and do not lose the cool. It's extremely cool to be crazy, but respect it. Can not be satisfied? Check the walls around the customer service center where you can find information about the district manager and phone number.
Thanks to the Internet, corporate information is easier than ever to find. Make sure everyone you talk to in the store name you and resume it. Usually, when you reach this level, people are listening. They know you're crazy, they expect you to be angry, but they will probably not be disrespectful or abusive. Most likely, exceptionally, the problem is solved here.
If you've done everything right and you still can not get the results you want, it's time to go higher. After customer service you can complain to state and federal agencies. Each state has a chief prosecutor's office and usually has a consumer section. To find you, use this link: http://www.naag.org/current-attorneys-general.php . Once again, please make sure you have your name and comments on the conversations and reach the complainant point.
You may be surprised by the results. You feel good about buying a business, a business or a business and actually winning. Acquiring is what you want to empower and never settle for less.
Source by sbobet