Effective communication is one of the most important elements of good governance. This is partly about learning the difference between communication and mere speech. You can talk for an hour without properly transmitting the message. Never talk about effective communication, but use a solid, clear and comprehensible language. Good communicators support coherently ideas and commands to fully understand them. It is also about getting ideas and information from employees.
For effective communication, we understand the various communication and verbal communications and know when they are appropriate. Modern workplaces encourage and influence the exchange of ideas and information to maximize productivity, innovation and efficiency. This can not be achieved by issuing a one-sided command, but only fully cooperates with its staff, customers, and suppliers.
It is therefore important to understand the different ways of communication and how effective they are in different situations. The first and often the most effective personal communication. Make a personal conversation to be respectful. Not only did the busy schedule take up the time to provide personal information but needed direct contact. This communication method is often the most effective in the event of a negative or unpleasant transmission.
When you tell a client that something is broken and their project does not end in the given time zone, a quick email is definitely a bad and sometimes harmful reaction. The client does not have to look into his eyes while complaining, simply clicking the answer button. In a professional environment, with an apology, action plan, and a client's chance to make feedback and voice commands, it reduces negative impacts. The customer will feel that he has respected them for so long to fully explain the problems and solutions. When dealing with employees, personal meeting provides a healthy setting for two-way conversation and quick fire imagery.
Another popular communication method is by email. E-mail can never be the primary mode of communication for your leader for several reasons. When discussing a complex topic, you can avoid potentially disruptive conversation by turning off email. It allows a certain anonymity for its part. You can send a message without having to pay attention to the recipient's response. However, the recipient is aware that you have chosen this message by e-mail and found that it is easier for you to put yourself in the first place.
If you say something positive to someone, it does not seem to support positive tone, smile, or handshake. If the recipient looks at you and sees a confident smile and body language while delivering the message while receiving instant feedback, whatever the message is, you may feel better. An email simply shows the lack of respect. This can also cause misunderstanding. Your voice and its inflection are wrong and you can say that a light hearted comment can be read more personally than intentionally. The "arckian language" can never be tried by email!
I once worked in an office where a team member had some problem with another team member. He sent a rather fragile e-mail to all those who told them not to do something that most of them never did. As an email it was aggressive and it annoyed more people. We all responded with aggressive e-mails. The situation continued until the leaders began to get into the response messages and the situation was blown up in all proportions. The author of the original email was working in the same building as everyone else. We all met where we discussed the issue and the employee who sent the emails apologized for the aggressive voice suggesting he did not intend to. There was an agreement that a weekly gathering is needed where topics can be discussed face to face in order to avoid this unnecessary escalation.
This example of bad communication could be avoided if a member of the team thought it best to communicate his instructions. Sending notes and emails are consistent with quick comments that do not require explanation or discussion. It should not be the most common way of communicating, and it can not be avoided by the potential embarrassment or embarrassment. Using e-mail as the most common way of communicating is to summarize and confirm what has been discussed personally.
This eye-to-face communication allows people to interact with each other, which is another important goal and result of good communication skills. Creating a good relationship with customers means that if problems arise, the client is less likely to make quick negative steps. It's common for them to understand and tolerate when things go wrong. This is because your relationship means that you or your service as a complaint personally and against a complaint you create and are reluctant to complain about. They have a greater chance to personally invite you to small business issues, giving them the opportunity to deal with them and not call or email leaders with the problems.
If they are comfortable with you then they will work harder and can ask more. If you feel uncomfortable when you talk to them and do not communicate effectively, you feel unable to approach you and communicate via email or methods with minimal personal contact. Problems can occur, such as misinterpretation and misunderstanding. Do not be afraid to contact your staff. Do this in both professional and social environments. There are simple ways to do this. Make sure your behavior is friendly and accessible. Reassure them when you first see them and ask them to. For more social occasions or breaks, you try to find common interests that you can discuss.
Building a relationship does not mean that you become a close-knit worker where you no longer feel comfortable handling, but that means they are actively interested in them, they feel they care about them as people and recognize it as a good person. If you need more hours of work, you are more likely to agree to have a good relationship with you because they do not want to give up. It's harder for people if they do not know if they find they can harm a high-quality working relationship. If you are a distant, inaccessible figure who does not care about your staff beyond basic productivity, you will not see any reason to get to the extra mile. It will also be easier to discuss more complex topics with people.
Source by sbobet