Having a successful hairdressing or beauty shop means not only great staff but also excellent customer service. This means welcoming them to the facility with a greeting and a positive attitude. This means that a client does not have to go to the door when he is finished. Keep them there, talk about what they held in their minds that day. The longer they are in the salon, the more they are suitable for buying salon products and in our case for Aveda products.
Take the time to greet them when they enter the door and wear their own coats on the jacket and do not make them. There is a convenient place to wait for shorter time. Make an attractive receptionist in the waiting area to entertain them. Offer them a drink or a magazine that is today's style and gossip for them. If you have a television set, they sometimes offer them a channel they can enjoy, such as HGTV or E news.
When sitting in the beauty salon, take the time to listen to them and what they want to get out of the service. It's time to relax, so leave them alone. It's not time to tell them the stories of life. You can create conversations, but this is not part time. They were spoiled and not become therapists.
If your hair gets shampoo you do not run. You learned to use the therapeutic mass of the cosmetology school. Many customers love the way a person cuts his hair but feels cheating when shampoo is. Personal touch that can either delete or delete a client list. Good customer service interaction is also important.
So do not put your own career or your future business into the salon's coats. Take the time to return to the basics and be the service industry that created the hairdresser. Listen to your customers and do not listen to it. Take time to provide extra indulgence and extra care. They need it in a stressed world. And you need him to stay in the business.
Source by sbobet