So what is the purpose of the letter to welcome a good customer service?
The first thing you need to do is immediately notice the letter to the sender. If a customer takes the time to write a letter and deliver his business, or someone in the store, he will have to send it back to nature.
Connects, connects and evaluates the customer. Many customers claim that there is some kind of "Business Black Hole" that handles all the problems and hopes that the information or compliment will get the right hand.
When you reach customers, they will notify you about your business, time to connect to your personal contacts, and strengthen your long-term customer relationship building process.
Who does not like to have a spell?
You're trying hard to find a man in the world who really does not like to have a drink.
How many people really take the time to send a letter or e-mail?
] The answer to the question is at the other end of the spectrum. Customers are much less willing to send a letter than sending a letter mail. This is true of the fact that a consumer with negative experience leaves himself alone to tell hundreds of people personally or via the social media, rather than time and energy, to tell people the experience they had good customers  Dear John / Mary,
Thank you very much for the letter you sent me to congratulate the ABC Business / Jane Doe service and / or efforts. I know you're very busy and we appreciate the time you did to tell us we're doing a great job for you.
I'm sure I'll give you some nice words because it helps us know when we know we've really made a difference with those we serve every day. You are the kind of customer we are helping each day and will enjoy our work.
Greetings, Joe Smith
These responses mean a lot to your customers and let them know the letter is received and appreciate the feedback they provide. One of the biggest frustrations your customers get when they get to a company to provide feedback that they feel like nobody is listening … even if they have something to say.
The second thing …
After thanking the client for his kind words, he should share the feedback with the person or department who inspired the letter first. One of our teams is to be commended by the leadership, but that means more to the teams when the words come from clients unknowingly.
As your external clients felt valuable when responding to them, internal customers (the teams) will feel the same strong sense of appreciation as they deliver the praise and thank you for managing your customers.
One of the highest indicators of job satisfaction is the most valuable in their responsibilities. Such commitment meets both needs. Teams also appreciate direct involvement with leadership, especially in a positive way.
Bonus Tip …
There are occasions when our team members are in bad days or in bad relationships with the client. If you know the need for a boost, pull out the emails or letters that complimented them to help them remember that even though this is one of the problems, this is the outstanding service that customers recognize and evaluated
Source by sbobet