Simplified crisis management plan for human resource practitioners

Often, human resource classes are encouraged to act when an organization's life cycle is interrupted. While many human resources professionals handle daily crises, most have not actually experienced a mapping of a crisis management plan. Crisis management is not easy – let's say the least – we note that the opposite position and irony of the title of this article is a disturbing task in dealing with the corporate crisis – this is not easy. This article is intended for human resources professionals who are responsible for compiling a crisis management plan for the first time or are relatively inexperienced in the representation. Starting with a simplified plan for wheels to figure out what to do, it will help any HR specialist to increase the sensitivity to planning the plan in the right direction.

is important to be a strategic partner in the organization and focus strictly on the company's mission statement and valuation statements, which are always the roots of HR work. Disruption to the company's business life cycle involves corporate staffing, but the scope has far-reaching effects that are almost always available to the public. The crisis management plan is a deliberately planned action plan that must be made when an unforeseen and extremely problematic question arises. Typically, there are three main things: 1) there is a business disorder that puts the company in a seriously precarious position; 2) Time is important for handling the case; 3) an action plan should be introduced to reduce or minimize damage to the company and the brand. Then, in each case, we will be analyzing and reporting on the unfolding of events and the assessment of the success of the crisis management plan.

As in any risk management situation, preparedness is key. The crisis management plan is a risk management plan. Here is a basic pattern that makes it easy to get started. Covering the details takes time, but the template helps you design the outline plan.

Preliminary considerations: Think of situations that may arise and cause confusion for your company, culture, and brand. To do this, a small dumping day is needed, which, while sounding aloud, is in fact a recognized skill in risk management and law enforcement. Planning the management of worst-case scenarios is vital to their management. For example, for a HR manager, what steps would you take if your company president suddenly had a heart attack and no inheritance plan existed? What if a trade union campaign was launched at the company's parking lot? What if a top-level manager was sexually abusing the subordinates and the victim would have been public?

Crisis Management Team: Creating a team of critical staff and experts both within and outside the company that are able to work on the chosen issue (s) of the crisis management plan (i) (NTA, 2003). The composition of the team varies depending on the crisis. The team develops the plan to be followed and the members are responsible for implementing the plan. Only people with critical function related to the event need this group.

Company's position: Focusing laser on statements and values ​​for the company and on all principles and procedures. Let's look at all the laws that may be included. What is the annoying corporate position on the matter?

Map: From the beginning to the end, steps are taken stepwise. Here the details count for everything. The business continuity strategy must be clear and articulated (Smith, 2003). Create a checklist. Make sure there are no gaps or overlays or tasks. Quickly try the script and keep updating the plan for any important change or modification

Implementation: If the crisis occurs, implement the plan and monitor each step of the map as it unfolds. Keep the course unless something big redirection requires change. Otherwise, stick to the plan.

Post-Event Analysis: When the crisis ceased, it shifted, neutralized, or minimized the events. The report is necessary and necessary, especially for all stakeholders. Make appropriate reports for review and follow-up, including the circumstances and the persons concerned, all to complete the question (s). Evaluate and measure the result. Use focus groups to highlight where things are or where litigation might exist.

Media and Publicity: Must be as clear as possible in the company's position and actions. Avoiding delayed responses, twisted storylines or "no comments" requires only speculative and in-depth investigation (NTA, 2003). Policy statements should be prepared as part of the crisis management plan, although changes may occur as things unfold. The "one person, one message" rule must be retained for a credible person to speak on behalf of the company (NTA, 2003).

Preparedness for the crisis is smart. The idea is to save the company's reputation and minimize business continuity (Smith, 2003). As a proactive strategic partner, the human resource expert becomes more valuable and important during the corporate crisis. The Simplified Crisis Management Plan is a tool that helps in organizing a critical thinking process for HR professionals to assemble.


NTA. (2003, January). A guide to developing crisis management plans. The NTA Market Development Council

Smith, D. (2003, January). Business Continuity and Crisis Management. Quarterly Leadership.

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